There's a Hop card reader at every MAX/WES station and on board the bus inside the door on your right. The virtual Hop card for Apple Pay is here! Transit. Our Customer Service team is available by phone between 7:30 a.m. and 5:30 p.m. daily. Apply online, then pick up your personalized Hop card from the TriMet Customer Support Center at Pioneer Square. Starting Monday, January 27, you can reload your Hop card right in the checkout lane — no more separate trips to Customer Service. Before riding LIFT every applicant will first come to the Mobility Center for an in-person interview with a LIFT Eligibility Coordinator followed by a physical assessment. How it works. ‎Hop Fastpass on the App Store 1 When paying in cash on board Local buses, fare is valid for a single ride only (no transfers). How do I check my card balance or the time ... - Hop Fastpass Blog. - Available for Adult, Honored Citizens and Youth. simply tap your card every time you board a bus or train. Just remember to tap with every ride. Monthly passes, 7-, 14- and 30-day passes as well as tickets purchased on the TriMet Tickets app are still valid on our buses and trains, so use what you have, then make the switch to Hop. Help Center. . Trimet Hop FastPass refunds, transfer of funds, and an ... How to pay. - Add a Hop card to your Wallet app. To note: You can now reload with a credit card, in. Register now or log in to manage . More. 2 Honored Citizen and Youth C-TRAN Express fare is $1.25 on weekdays between 9 a.m. and 3 p.m. 3 When you pay with your Hop card or virtual Hop card. (VIDEO) Just a hop, skip and jump to reload your Hop card ... Pay by Phone or Get a card . Portland's TriMet and Google will begin beta testing of the Hop Fastpass™ as the first virtual transit card available in Android Pay starting in early 2018.. TriMet Help Center How Does Trimet Electronic Ticket Work? - Electronic Ink Print and fill out the Honored Citizen Application Form. Why was my credit card declined? Each LIFT ride costs $2.50. Interview with Tim McHugh and Rhyan Schaub — Lessons from TriMet's Hop Fastpass. Clock Icon. Transit news, behind-the-scenes features and fun stuff for riders. TriMet Customer Support Center at Pioneer Courthouse Square Located in the heart of Downtown Portland at Pioneer Courthouse Square , the TriMet Customer Support Center is a great place to buy and reload Hop cards and get help planning your trip. Hop card giveaways, surveys, contests, events and more. How Hop Works - Hop Fastpass If your application is approved, C-TRAN will issue you a Hop ID card that allows for the purchase of discounted fares. You can now reload with a credit card, in addition to cash or debit card. Please be as specific as possible. How much does it cost to ride the TriMet bus? You are responsible for any damage or soiling caused by the animal. Interview with Tim McHugh and Rhyan Schaub — Lessons from ... Get rider news and service updates by email or text . Reload Your Hop Card In Checkout At Fred Meyer and QFC. Hop - Hop Fastpass® is a safe, easy and convenient way to pay for trips on TriMet, C-TRAN and Portland Streetcar. Print and fill out the Honored Citizen Application Form. TriMet t-shirts, throwback t-shirts, posters, maps and more. Plus Icon. TriMet Mobility Center. All enrolled high school students in a participating school district can ride TriMet for free during the school year. Hop card giveaways, surveys, contests, events and more. Skip - Skip the customer service desk and reload $5 or more to your Hop card at check stands in Fred Meyer and QFC grocery stores. Customer Service, Lost & Found . Reload Your Hop Card In Checkout At Fred Meyer and QFC Shop at Fred Meyer or QFC? Jump - Jump onboard! Blog. Learn more about TriMet fares and ways to pay. Making transit better in your community. The TriMet Customer Support Center at Pioneer Courthouse Square will be closed on the following holidays, except for New Year's Eve. The TriMet Ticket Office in Pioneer Courthouse Square, open weekdays from 8:30 a.m. to 5:30 p.m.. C-TRAN's Vancouver Mall Transit Center Customer Service Offices, open weekdays from 10 a.m. to 6 p.m.. The Portland Streetcar Administration Office in Downtown Portland, open weekdays from 9 a.m. to 5 p.m.. Our Hop Customer Service team is available by phone at 1-844-MYHOPCARD (694-6722) from 7 . Hop Fastpass Transit Fare Card for TriMet, C-TRAN and Portland Streetcar . Mar. Get service updates by email or SMS. With Hop Fastpass, paying your fare on TriMet, C-TRAN and Portland Streetcar is fast, easy and convenient. Call 503-823-5185, TTY 503-823-6868 or Oregon Relay Service: 711 with such requests, or visit portlandoregon.gov. Hop Fastpass ™ App Center; About us; Email Updates. Gear Store. Starting Monday, January 27, you can reload your Hop card right in the checkout lane — no more separate trips to Customer Service. Hop card giveaways, surveys, contests, events and more. Blog. Simply follow the steps below to apply. Virtual card users will see this on the Hop card app. Blog. Down Chevron Icon. Learn more and apply online; For seniors 65 and older and Medicare beneficiaries. After several phone calls to Trimet we have more information and the only reasonable solution we could find. Customer Service, Lost & Found . Customer Service, Lost & Found. The animal may not sit on a vehicle seat. Jan 24, 2020. Tap the green Hop reader once you board and pay for $2. Gear Store. With nearly 500 retail partners across the region, it's easy to get on board. Hop Fastpass Transit Fare Card for TriMet, C-TRAN and Portland Streetcar. Hop ID card pick-up and proof of eligibility must be done in person, as payment and verification of identity through photo ID are required. . Trimet Hop FastPass will not issue a refund unless you move from the Portland Trimet area and send in proof that you reside at a new address outside of the service area. FastPass (or Hop for short) is one of TriMet's farecards. Or, call us at 503-962-2455 and we'll mail one to you. Valid fares include: A LIFT personalized Hop card with valid fare loaded. Get service updates by email or SMS. - Pay your fare instantly with your iPhone or Apple Watch. - Pay your fare instantly with your iPhone or Apple Watch. We'll send you your new Honored Citizen Photo ID Hop card in the mail. Unvalidated, foil-stamped Adult, Youth and Honored Citizen 2½-Hour Tickets and 1-Day Passes can be exchanged for a free Hop card loaded with an equivalent value. Help Center. Once you reach the cost of a month pass, you can ride free for the rest of the month (when you pay with your Hop card or virtual Hop card). . With Hop, instead of buying passes in advance, you earn them as you go. Get service updates by email or SMS. Riders Club. Each LIFT ride costs $2.50. Say something. You'll automatically be charged . Hop card giveaways, surveys, contests, events and more. Down Arrow Icon. If you have a registered Hop card that has been lost or stolen, let us know immediately by logging in to your account and choosing "Report Lost or Stolen" at myhopcard.com or on the Hop app, or give us a call at 1-844-MYHOPCARD (694-6722). You can tap with your phone, contactless credit card, Hop card or Hop ticket. The long-term visions we developed identify opportunities to improve bus service, which we will consider with each new Annual Service Plan. . Testing for this integration will start later this month. If you have any questions about bringing your service animal on TriMet, please call us at 503-962-2455 or email accessible@trimet.org. A Hop card is not required to use TriMet (you can pay the $2.50 Adult fare by tapping your phone or contactless credit card). My Hop card won't tap when I place it near the reader I already have a plastic Hop card. Transit news, behind-the-scenes features and fun stuff for riders. Next Card. Close Icon. We've worked with riders, residents, neighborhood groups, governments, schools and businesses to plan improvements to transit service in your community. Cash fare in exact change (operators cannot give change) Otherwise, you'll need to have your picture taken at the TriMet Customer Support Center at Pioneer Courthouse Square (701 SW 6th Ave., Portland, OR 97204) before we can issue your pass. . How to pay. Paying With a Hop Card. But if you ride frequently or qualify for our reduced fares, you can save money with a Hop card. Hop card giveaways, surveys, contests, events and more. You can now reload with a credit card, in addition to cash or debit card. Paper ticket value can also be transferred to Hop at the TriMet Ticket Office. See something? Managing Your Hop Cards April 12, 2019 20:25 You can check your Hop card balance or check the time remaining on your ticket or pass on the Hop website , using the Hop app or by phone at 1-844-MYHOPCARD (694-6722). Customer Service, Lost & Found. If you see suspicious behavior or a suspicious package, or if there is an emergency or unsafe situation on board, tell a TriMet employee or call 9-1-1. The survey budgets were consolidated and a position was created to manage and oversee the implementation of electronic surveys at an agency-wide level. We'll issue you a personalized Hop card that lets you ride buses, MAX, WES, Portland Streetcar and C-TRAN for $1.25 for a single ride, $2.50 for a day pass or $28 for a month pass. Proof must be sent by mail to Hop FastPass customer service. Students ride transit at no cost by tapping their student ID Hop card issued by the school. Up Arrow Icon. . TriMet t-shirts, throwback t-shirts, posters, maps and more. TriMet MAX light rail and bus. Request your personalized LIFT Hop Card by calling LIFT Customer Service: 503-962-8000, option 2. Are there Hop cards for Honored Citizens and Youth? Tell us about it. Managing Your Hop Cards Tapping your Hop Card or Phone How Hop Works Promoted articles. Tap the green Hop Fastpass reader at the station to pay your fare before boarding. A select group of TriMet, C-TRAN, and Portland Streetcar beta testers will be able to load a virtual Hop card . Links. However, after creating a virtual Hop card you can contact Hop Customer Service at 1-844-MYHOPCARD (694-6722) to transfer the balance from an existing plastic card registered to the same Hop account. Or, call us at 503-962-2455 and we'll mail one to you. Transit news, behind-the-scenes features and fun stuff for riders. To help ensure equal access to City programs, services and activities, the City of Portland will reasonably modify policies/procedures and provide auxiliary aids/services to persons with disabilities. Card Icon. With Hop Fastpass, paying your fare on TriMet, C-TRAN and Portland Streetcar is fast, easy and convenient. The TriMet Mobility Center is located on NW 5th and Davis. Hop also marks the first mobile wallet partnership for TriMet. You can still reload Hop cards at Customer Service. - Save money by earning month passes as you ride. Home: Meetings . 503-238-7433 (RIDE) Customer service and trip planning 7:30 a.m.-5:30 p.m. daily. . Pay for two trips in one day with your Hop card or credit card and you'll earn a day pass (ride free the rest of the day). Hop will allow you to pay with a phone or contactless credit card. App Center; About us; Email Updates. TriMet Email and Text Updates. The TriMet Customer Support Center is open 8:30 a.m.-5:30 p.m., Monday-Friday. trimet customer service julho 24, 2021 8:40 pm Publicado por Deixe um comentário. Can I add that card to my iPhone or Apple Watch? 12, 2022 more. Customer Service, Lost & Found. TriMet t-shirts, throwback t-shirts, posters, maps and more. Learn more and apply online; For seniors 65 and older and Medicare beneficiaries. Use this form to send us questions, comments and suggestions. Customer Service We're here to help! TriMet migrated all on-board rider surveys from paper to electronic tablet data collection during the 2014-2015 Orange Line Before Study. Hop Fastpass ™ App Center; About us; Email Updates. System maps, route maps and schedules for TriMet buses, MAX and WES. - Save money by earning month passes as you ride. - Add a Hop card to your Wallet app. Cash fare in exact change (operators cannot give change) (There are no Hop readers on board WES.) Customer service will be available via email, Twitter, phone and text message between 7:30 a.m. and 5:30 p.m.; The Trip Planner and TransitTracker will be updated for trips planned on these holidays. That's 50% to 72% less than Adult fare. Valid fares include: A LIFT personalized Hop card with valid fare loaded. Hop is an account-based regional fare system with a number of industry-leading features including: Hop Fastpass ™ App Center; About us; Email Updates. Created with Sketch. Are there fees or service charges? Customer Service, Lost & Found. The minimum load when you purchase a new card is $5. Customers must pay a fare or show proof of payment when boarding. Help Center. TriMet - How life moves . If you are experiencing an emergency call or text 911 or contact a TriMet employee immediately. What if I get a pass from work or school? - Available for Adult, Honored Citizens and Youth. When will they switch to Hop? Paper tickets and passes. Is my financial information secure? Fare inspectors randomly check for valid fare, so be prepared to show your proof of payment (phone, credit card, Hop card or Hop ticket). Get service updates by email or SMS. If applicable, please provide the last four digits of your Hop card: The number is found on the back of your Hop card. The minimum load when you purchase a new card is $5. View this and more full-time & part-time jobs in … Finally, we've added a number of tools over the past couple of years that make it easier to get help, including the ability to text customer service. Should I register my Hop card? The virtual Hop card for Apple Pay is here! A 2½-Hour Ticket is good for unlimited rides on buses and trains, anywhere TriMet goes. Please get in touch with Customer Service at 360-695-0123 for more information. Magnifying Glass Icon. Or call TriMet at 1-844-MYHOPCARD (694-6722). 701 SW 6th Avenue, Portland OR 97204 . Menu. How Hop Works What happened to the TriMet Tickets App? Starting Monday, January 27, you can reload your Hop card right in the checkout lane — no more separate trips to Customer Service. Info Icon. Pre-validated paper passes (1-Month Passes and 7-, 14- and 30-Day passes) are not eligible for exchange. Portland Streetcar, serving Portland's central city. Hop cards are also available if your ride is frequently used or you qualify for lower fares. If you have a registered Hop card and it is ever lost or stolen, let TriMet know immediately by logging in to your account and choosing "Report Lost or Stolen" on the Hop website or in the Hop app. Gear Store. Effective through April 18, face masks are required on all public transit per federal mandate. You will also find the answers to many popular questions in our Help Center. Previous Card. Request your personalized LIFT Hop Card by calling LIFT Customer Service: 503-962-8000, option 2. Apply online, then pick up your personalized Hop card from the TriMet Customer Support Center at Pioneer Square. The animal must be housebroken. Transit news, behind-the-scenes features and fun stuff for riders. Get help with your transportation costs. Updated: 11:17pm, Sat. Arrival information 24 hours a day Park and Rides offer free parking at over 60 transit locations. Do I have to get a Hop card? In July of 2017, TriMet, along with C-TRAN and Portland Streetcar, launched HOP Fastpass as the Portland region's fare payment system. Portland Aerial Tram, connecting OHSU campuses. The Student Pass program is a partnership between TriMet and a public school district. You can still reload Hop cards at Customer Service. Adult fare at $50. TriMet Customer Support Center. Transit services to OHSU include: TriMet , serving the Portland metro region. The animal must not be aggressive toward people or other animals. Customers must pay a fare or show proof of payment when boarding. Not yet, but this may be a feature that we add in the future. Help Center. Gear Store. Customer Service, Lost & Found . C-TRAN, serving Vancouver, WA with express service to Portland. Chart Icon. 65 and older and Medicare beneficiaries your Wallet App no Hop readers on board WES. used or qualify. Fare card for TriMet responsible for any damage or soiling caused by the.. 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